Show MoreTherapeutic Communication
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other…show more content…
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Nursing students may not have the chance to develop optimal communication skills during their schooling because of time constraints, but having a chance to practice communication and decision making skills will lead to compassionate care giving and optimal patient outcome (Corless, Michel, Nicholas, Jameson, & Purtilo, Dirkes, 2009, para. 2).
Therapeutic Communication is an effective and very important step in the patient’s care and recovery process. The nurse’s use of therapeutic communication during patient care helps the nurse recognize the needs of the patient and view the patient as a whole person in order to promote complete healing. In a fast paced, high task clinical environment a nurse may not feel like time is available to interact with each patient under their care using therapeutic communication, but taking the time listen to the patient and to allowing them to express their feelings or concerns is an important part of establishing a nurse-patient relationship . Lack of using therapeutic communication by a nurse or nursing student while providing patient care may lead the patient to feel unattended to, or that they are not able to trust the nurse to provide them with quality care.
Although few studies have been conducted to examine patients’ view on nurses’ communication skills, it is common knowledge that a lack of
link of the relationship (Harkreader and Hogan, 2004, p.243). (Peplau 1952, citedin Harkreader and Hogan 2004, p.245) note that a good contact in a therapeuticrelationship builds trust as well as would raise the patient’s self-esteem whichcould lead to new personal growth for the patient. Besides, (Ruesch 1961, citedin Arnold and Boggs 2007, p.200) mention the purpose of the therapeuticcommunication is to improve the patient’s ability to function. So in order toestablish a therapeutic nurse-patient interaction, a nurse must show up caring,sincerity, empathy and trustworthiness (Kathol, 2003, p.33). Those attitudescould be expressed by promoting the effective communication and relationshipsby the implementation of interpersonal skills. Johnson (2008) define theinterpersonal skills is the total ability to communicate effectively with other people. Chitty and Black (2007, p.218) mention that communication is theexchange of information, thought and ideas via verbal and non-verbal which bothpresent simultaneously. They explain that verbal communication is consists of allspeech whereas non-verbal communication consists of gestures, postures, facialexpressions, tone and level of volume. Thus, in my reflection in this assignmentwould be discussed on my development of therapeutic relationship in thecircumstance of the nurse-patient relationship using the interpersonal skills. Myreflection is about one patient whom I code her as Mrs. A, not a real name(Appendix I) to protect the confidentiality of patient’s information (NMC, 2004).In this paragraph I would describe on the event takes place and describethat event during my clinical placement. I was on the female psychiatric ward